Frequently Asked Questions about Pest Control

The areas that will be treated are cornices, skirting boards, door & window frames, the roof void, subfloor, externally all patios, paths, fences, lawns, external door & window frames, eaves, gutters, any shed or garage and the wall voids.

For health and safety reasons you will need to vacate and allow 2 hours prior to return. For women who are expecting, infants and children under 12 months of age, and people with asthma or other respiratory illnesses, we recommend at least 4 hours. Check with the technician he will be able to give you a better indication.

Depending on the degree of the problem and the type of pest, anywhere from immediately to approximately 6 weeks, this is regarded as a control period again checks with your technician.

Yes especially dogs, for the specified vacating period unless they are placed in an area separate to the area to be treated. If you have fish or birds cover the aquarium or cage with a towel. Turn any dog or cat bowls over.

Are the chemicals you use safe to be around?
Yes the chemicals are very safe, internally we use a chemical of very low toxicity eg: as toxic as table salt.

Empty cupboards only if there is a problem in that area. You need to remove any open food items from the cupboard, you need to remove clothes from clothes lines, and close all windows, The technician will advise otherwise on the day.

We accept Cash, Cheques, &  Direct Deposits (Internet Banking).

If the weather is not permitting, the customer will receive a phone call from our office before the time scheduled and the appointment will be rescheduled. This will occur when it is raining, windy or going to rain within 2 hours of the treatment time as the chemical requires 1-2 hours to dry.

Most customers who have pest control carried out usually do this on a 12 monthly basis when they have a problem, some customer have pest control every 6 months, this is done to prevent problems and keep their property free of pests all year round.

Yes, we do offer warranties in most cases we offer a 3 or 6 month warranty depending on the pest treatment required.

As of September 1st 2009, you will need to provide advanced notice to a neighbouring sensitive place, when you propose to spray outdoors or inject liquid pesiticides into the ground outdoors within 20 metres of any property that shares a common boundary with a sensitive place. You must provide 5 working days notice (less notice may be given in an emergency).

Sensitive places are classified as:

• Schools, Pre-schools, Kindagartens, Childcare Centres
• Community Health Centres
• Nursing Homes

Requirements to give notice of pesticide treatments in common areas of multiple occupancy residential complexes. You do not need to give notice of:

• Other sorts of pesticide use such as laying solid or enclosed baits
• indoor treatments or adjoining properties.